- Platypus quickdraw review how to#
- Platypus quickdraw review full#
- Platypus quickdraw review download#
Please check tent dimensions, floor plans and details carefully or if you are unsure please visit one of our stores or shows to view before purchase.įootwear - Please note, in the case of footwear returns, please use outer packaging to send the product back. Tents, awnings, canopies & extensions - Please note that once a tent, awning, canopy or extension has been pitched outside we are unable to accept it back under the 90-day return policy as it not in a new and unused condition. Please don't write or stick returns labels to the product packaging itself but use an outer bag or box. For unwanted items, the order will be refunded excluding any delivery charges. All product packaging, labels and tags must be included. We don't offer free returns for unwanted or unsuitable orders back to us, you're welcome to drop an order back into one of our stores.Īll goods must be in a new and unused condition. If you have an item purchased from one of our stores, please contact the respective store directly. Please allow a reasonable timescale for completion of this process, customer services can advise further as this does vary between products. Timescale to deal with your claim - for technical faults or repairs we use the services of the original manufacturer or nominated agent for inspection, testing and high quality guaranteed repairs. Please don't send a warranty product back without completing the claim form first, as we are unable to refund your postage if you do.
Platypus quickdraw review how to#
If after receipt of your claim form the product needs to be returned to us, we will provide a pre-paid return label or arrange collection for larger / heavier items, customer services will let you know how to proceed. You'll need your order number, and uploading some pictures with the form is a great idea and usually required for us to proceed.
Please include as much information as possible to help us fully understand the issue. Start your warranty claim by clicking here. There are over 5,800 Collect+ stores often open 7 days a week.ġ: Pack your item and complete returns formĢ: Buy a returns label for £3.99 at Collect+ģ: Drop off at Collect+ shop and get a receiptĬollect+ is a service separate to Taunton Leisure, click here for their terms & conditions. Please retain proof of posting or tracking receipt in case of query.Įasy and convenient returns with Collect+ (you're welcome to use any service you wish like Royal Mail, Hermes if you prefer)
You are welcome to use Royal Mail or whichever delivery or service is convenient to return your order to us.
Platypus quickdraw review full#
Please refer to our full returns terms and conditions in the FAQ section for information on tents, climbing gear, underwear and footwear for further guidance. You can also return online purchases to our stores for refund / exchange too! If you can't print a form then no problem, simply enclose a note with your name / postcode and order number and what action you require with the returned items.
Platypus quickdraw review download#
Download and complete a returns form, enclose with your return and send the items to us in a new and unused resalable condition, securely packaged with all product packaging, labels and tags included within 90 days of receipt.
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